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Activities & Parks

Cenotes & Paradise Lagoon

Jump in and float along on a guided tour in the brisk waters of ancient Mayan cenotes. Cenotes are natural sinkholes that expose groundwater underneath. Navigate through breathtaking caves and caverns and discover the ancient rock formations up close! Next, snorkel through a fantastic inlet where saltwater and freshwater mix creating the ideal habitat for a multitude of sea life

Itinerary suggested

8:00 a.m. Hotel departure
9:00 a.m. Arrival to the cenote
9:15 a.m. Snorkeling session
10:30 a.m. Transportation to Paradise Lagoon
11:00 a.m. Snorkeling session in Paraidse Lagoon
12:30 p.m. Departure from the lagoon
12:45 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Snack on board the vans (bottled water, fruit and crackers)
Snorkeling gear Gratuities

Notes

Guests must be relatively fit and must be able to swim
We do not recommend participation if you have limited mobility, pre-existing respiratory/heart conditions or conditions causing loss of consciousness

What to bring

Bathing suit under clothing, comfortable footwear, biodegradable
Sunscreen and repellent
Sunglasses, beach towel, a change of clothes and underwater camera
Extra money for souvenirs

Cenotes & Paradise Lagoon recomendations image

Extreme Canopy

Gear up and get high up over a tree tops overlooking the amazing jungle

Your heart will be pounding and the adrenaline flowing as you take flight on the first of 10 Ziplines, where you decide to finish dry or get soaked in the Aqua Zip!, then, you're off to Tarzania, the Zipline Coaster

Itinerary

8:15 a.m. Hotel departure
8:55 a.m. Arrival to the camp base
9:00 a.m. Activity starts
12:00 p.m. End of the activities
12:15 p.m. Lunch time
1:00 p.m. Transfer back to the hotel
1:40 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Lockers
10 zipline circuit
Tarzania
Swim in a cenote
Aqua-zip
Light lunch & non alcoholic beverages
Gratuities

Notes

Zipliners max. weight: 330 lb
Tarzania & Superflight min. weight: 45 kg / 99 lb
Tarzania & Superflight max. weight: 110 kg / 243 lb

What to bring

Swimsuits
Towel
Comfortable clothes and shoes
Cash for souvenirs

Horseback Riding

Especially designed for persons with little to no experience in horseback riding, our activity allows them to enjoy the experience of riding safely through the fascinating and exotic landscape of Riviera Maya. All our horses have been rescued and rehabilitated, friendly creatures that invite you to come, feel Mexico through its land and its beautiful nature

Itinerary

8:30 a.m. Hotel departure
9:00 a.m. Departure from the ranch
11:00 a.m. End of the tour
11:10 a.m. Snacks & relax time
12:00 p.m. Transfer back to the hotel
12:30 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Two hours (lesson and ride)
Safety equipment
Water, soft drinks and snacks
Lockers & towels
Guides
Gratuities

Notes

This tour is not suitable for pregnant women, or persons with recent surgeries, heart conditions, or back problems and people with a weight greater than 240 lbs.

What to bring

Biodegradable sunscreen
Camera
Extra cash
Sunglasses
Long pants
Swimming suite
Closed shoes or sneakers

Outdoor Adventure

This expedition is sure to bring out the child in you! Off-road through jungle terrain on your very own Polaris RZR and explore a beautiful Mayan cenote in a way you couldn't have dreamed of. Feel the rush of true exploration as you rappel down into the heart of the cenote and ride down an exciting aquatic zip line into the cenote's crystal clear waters

Itinerary suggested

7:45 a.m. Hotel departure
8:50 a.m. Check-in safety briefing and instructions
9:00 a.m. Board Polaris and head to the jungle
9:30 a.m. Arrive at Tak Be Luum Cenote. Activities: step-up, rappel, crazy net, aquatic zipline and cenote snorkel
11:30 a.m. Arrive at basecamp
12:00 p.m. Depart for hotel
1:00 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Bottled water & snacks
Entrance to the cenote
All necessary equipment
Polaris off road vehicles
Collision insurance
Gratuities

Notes

Max. Weight: 260 lbs
Expecting mothers, persons with back or neck issues & balance conditions restricted
Cameras not allowed
UTV driver must be 18 or older and present a valid driver's license (permits not allowed)

What to bring

Comfortable clothing (shorts recommended)
Swimwear, beach towel, water shoes (optional)
Change of clothes, biodegradable sunblock
Repellent, sunglasses, money for souvenirs

Rio Secreto

The Mayan Underworld. In this surreal locale near Playa del Carmen you can observe natural history dating back millions of years, as you hike and swim through a route of about 1 km full of beautiful stalactites and stalagmites. Go deep inside an underground cave, where you'll experience true silence among some of the most dramatic mineral formations in the world

Itinerary suggested

8:00 a.m. Hotel departure
8:50 a.m. Check-in safety briefing and instructions
9:00 a.m. Board vans to go to the caves
9:15 a.m. Arrive to the caves entrance to get your equipment
9:30 a.m. Expedition starts
11:30 a.m. End of the activity. Lunch time
12:30 p.m. Departure back to the hotel
1:30 p.m. Estimated arrival to the hotel

Inclusions

RT Transfers
Specialized guide
Lockers, wetsuit, life jacket
Helmet with lamp, towels
Regional buffet
Non-alcoholic drinks
Staff to coordinate activity
Gratuities

Notes

Expecting mothers, persons with back or neck issues & balance conditions restricted
Cameras not allowed

Xel Ha

Have a great time being in touch with nature at this beautiful park. Walk by jungle trails, visit the Nursery with more than 270 native species of plants, and relax for a while on an inner tube for one or two guests as the river flows into an enormous inlet

At Xel-Há you will have unlimited snorkel, food, and beverages during your visit, plus the use of snorkeling gear and a free snorkel. Explore the inlet and spend great moments jumping off the Cliff of Courage or gliding on a zip-line that ends in the water

Discover more than 20 attractions and enjoy an unforgettable day in here

The Xel-Há gastronomy will delight you since the park has five buffet restaurants with international options and two bars to refresh yourself and taste one of their famous cocktails

Itinerary suggested

8:00 a.m. Hotel departure
9:00 a.m. Arrival to Xel Ha. Check in
9:15 a.m. The park is yours to discover
2:00 p.m. Departure back to the hotel
3:00 p.m. Estimated arrival to the hotel

Inclusions

Unlimited snorkeling in the inlet with the use of snorkeling gear and a free snorkel
River floating on inner tubes
Scenic Lighthouse with 360° views from a height of 131 ft (40 m) and a fun descent
Continental breakfast from 9:30 a.m. to 11:30 a.m.
Snacks and lunch buffets from 11:30 a.m. to 5:30 p.m.
Domestic open bar and unlimited non-alcoholic beverages
World of Adventure: zip-lines, five-meter-high jumps and different rope games
Hikes through jungle paths
Cenotes and coves
The Meliponary and Nursery
Special activities for kids at the Children's Playground
Rest areas with lounge chairs and hammocks
Life jackets, inner tubes and bicycles
Restrooms, changing rooms, showers, lockers and a towel
Gratuities
Cancun Concierge DMC staff to coordinate the activity

Notes

Some activities are not suitable for pregnant women
If you have heart ailments, a fear of heights, a recent surgery, back pain or get dizzy easily, certain Park activities re not recommended
Children over 4.5 ft but under 12 years of age must show an ID to verify their age as well

What to bring

Wear a swimsuit, water shoes, and comfortable clothing
Bring an extra change of clothes and a towel
Only use sunblock and sunscreen containing titanium oxide and zinc oxide
Remember to bring cash or a credit card to purchase souvenirs and photos

Xplor

Fly through the highest zip-lines in the destination. Drive through flooded caverns and make your way through the jungle in amphibious vehicles. Swim through a 65-million years old stalactite river. Splash into a refreshing cenote on board of an original hammock zip-line. Paddle through underground caverns in a unique raft. Besides, be one of the first to try Xplor's new activity in a cavernous adventure at: Underground Expedition. Recover energy in two smoothie and snack stations. Satisfy your hunger in a cavemen-worthy buffet. However you want. As many times as you want.

Itinerary suggested

8:00 a.m. Hotel departure
9:00 a.m. Arrival to Xplor. Check in
9:15 a.m. The park is yours to discover
2:00 p.m. Departure back to the hotel
3:00 p.m. Estimated arrival to the hotel

Notes

Activities at Xplor Park are recommended for children 5 years and older
Some activities are not suitable for pregnant women
If you have heart ailments, a fear of heights, a recent surgery, back pain or get dizzy easily, certain Park activities are not recommended
For the Zip-lines the minimum height required is 3.6 ft. The minimum weight required is 88 lbs and a maximum of 300 lbs. The circumference capacity of the harness belt is 47 in (120 cm) and 25 in (65 cm) for the legs. In the case of children, the harness must fit properly and have a minimum height of 3.6 ft (1.10 m). If it doesn't, for their own safety, they won't be able to perform the activity
For Amphibious Vehicles and Underground Expedition, the minimum height is 3.6 ft (1.10 m); for Rafts and Stalactite River Swimming is 3.3 ft (1 m) tall and 300 lbs (136 kg) of weight

Inclusions

RT Transfers
Two circuits with seven zip-lines each (2.4 mi total distance) which include the tallest in Riviera Maya
Amphibious vehicle to drive through jungle paths and flooded caves
Rafts through an underground river paddling with special hand paddles
Stalactite River Swim inside ancient caves
Hammock Splash
Underground Expedition
Unlimited snacks and non-alcoholic beverages (oatmeal cookies, fruit, smoothies and flavored fresh waters)
Buffet lunch
Locker for two
Rest areas, dressing rooms and restrooms
Gratuities
Cancun Concierge DMC staff to coordinate the activity

What to bring

Wear a swimsuit, water shoes and use insect repellent
Bring an extra change of clothes and a towel
Sunscreen and insect repellent used in the Park must only have titanium dioxide and zinc oxide
Bring cash or a credit card to purchase souvenirs or the pictures of your visit

Archeological Tours

Chichen Itza

Discover the heart of the ancient Maya empire on a total luxury tour

Chichen Itza, a wonder of the modern world. The secrets of the enigmatic Maya culture will be revealed to you as our expert guides tell you the stories and legends behind each building and the majestic Temple of Kukulkan

Then we'll take you to a delicious lunch buffet offering international and local food and then we'll head to a beautiful cenote where you can swim or just relax and admire this natural gem

We'll end this unforgettable day with a sightseeing tour of downtown Valladolid as we head back to the hotel

Itinerary suggested

7:00 a.m. Hotel departure
9:20 a.m. Arrive to Chichen Archaeological site
9:30 a.m. Chichen-Itza guided tour
12:00 p.m. Arrival to the restaurant. Buffet lunch
1:10 p.m. Departure to the cenote
1:30 p.m. Arrival to the cenote for swimming
2:30 p.m. Departure back to Cancun
5:30 p.m. Estimated arrival back to the hotel

Inclusions

Round trip transportation
Certified guide
Continental breakfast
Bottled water
Buffet lunch
Use of umbrellas during the guided tour
One staff to coordinate the activity
Gratuities

Notes

Not recommended for guests with limited mobility

What to bring

Comfortable footwear
Hat/cap, swimsuit & towel
Biodegradable sunscreen and repellent
Sunglasses
Camera
Money for souvenirs

Tulum Expedition

Experience the wonder of the ancient city of Tulum with our knowledgeable guides who, through colorful stories, will help you feel as if you are standing in Tulum in the 13th century. Our small group format and attention to detail will make your day memorable and educational as you walk through the Mayan's most well-preserved and majestic ruins

Itinerary

8:00 a.m. Hotel departure
9:00 a.m. Arrive to Tulum Archaeological site
9:20 a.m. Tulum guide tour
10:20 a.m. Free time to enjoy the site on your own
11:00 a.m. Departure back to the hotel
12:00 p.m. Estimated arrival back to the hotel

Inclusions

Round trip transfers
Certified guides
Bottled water
Light snack
Entrance to Tulum site
Umbrellas for rain or sun
Refreshing face towels
Gratuities

Notes

Not recommended for guests with limited mobility

What to bring

Comfortable footwear
Hat/cap, swimsuit & towel
Biodegradable sunscreen and repellent
Sunglasses
Camera
Money for souvenirs

Golf

El Camaleon Golf Course

A Greg Norman-designed masterpiece, El Camaleón blends through the diverse ecosystems of Mayakoba, including tropical jungle, dense mangroves, freshwater canals and pristine Riviera Maya oceanfront. The 18-hole PGA championship course captures spectacular views in every direction and accommodates golfers of all abilities, with five tee marks at each hole offering distance options for every player.

Itinerary

7:15 a.m. Hotel departure
7:30 a.m. Arrival to the course
8:00 a.m. Tee time
12:30 p.m. End of the game
12:45 p.m. Transfer back to the hotel
1:00 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Consecutive tee times
Driving range
Gratuities

Notes

All extras and food & beverage can be provided and charged based on consumption

What to bring

Golf attire
Biodegradable sunscreen
Sunglasses
Hat or cap
Extra cash for souvenirs

El Camaleon Golf Course recomendations image

Moon Palace

PLAY ON A 27-HOLE JACK NICKLAUS SIGNATURE GOLF COURSE

FICture yourselr anving. puting, and enjoying evey momentor your game set in an unoelevabiy usn paradlse. MoOn Falace ancun reatures one or tne Destgor coursesS äround tO put your SKIS tO tne test. Fius, get pointers irom tne pros at ioon Falace Golr ACademy.

Itinerary

7:15 a.m. Hotel departure
7:30 a.m. Arrival to the course
8:00 a.m. Tee time
12:30 p.m. End of the game
12:45 p.m. Transfer back to the hotel
1:00 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Consecutive tee times
Driving range
Gratuities

Notes

All extras and food & beverage can be provided and charged based on consumption

What to bring

Golf attire
Biodegradable sunscreen
Sunglasses
Hat or cap
Extra cash for souvenirs

Transfers

Airport Transfers

Professional and friendly staff, deluxe vehicles, superb service

Our staff will be waiting for all your guests just outside the airport terminal in front to the main exit doors holding a sign with the name and logo of your company. As we contact your guests, we will escort them to the awaiting vehicles, immediately after, your guests will be transfer to your resort.

VEHICLE OPTIONS

Deluxe SUVs (4 passengers)
Vans (8 passengers)
Sprinters (14 passengers)
Buses (50 passengers)

OUR SERVICES INCLUDE

One-way private transportation
Meet & greet staff
Airport signage
Bottled waters
Fresh facial towels
Driver gratuities
Airport taxes

Water Activities

Catamaran & Reef Snorkel Expedition

Come and enjoy a wonderful sailing experience in the turquoise waters of the Mexican Caribbean. Snorkel in the second largest reef in the world. Admire the beauty of the coral formations and colorful fish, definitely one of the best ways to see the amazing underwater world.

Itinerary suggested

9:00 a.m. Hotel departure
9:25 a.m. Arrival to the marina
9:30 a.m. Departure from the dock Sailing & snorkelin
1:30 p.m. Return to the marina
2:00 p.m. Estimated return to the hotel

Inclusions

RT transportation
Private catamaran sail
Snorkeling gear
Premium open bar
Snacks
Docking fee
Gratuities

Notes

This tour is not suitable for pregnant women, or persons with back problems

What to bring

Biodegradable sunscreen
Change of clothes
Sunglasses
Swimsuit
Towels
Extra cash for souvenirs (optional)

Deep Sea Fishing

Our fleet of fully equipped sport fishing boats, along with our experienced crew, members will help you to have the best fishing experience in the Mexican Caribbean

Itinerary

8:10 a.m. Hotel departure
8:30 a.m. Departure from the marina
8:45 a.m. Fishing time
12:15 p.m. Departure back to the marina
12:30 p.m. Arrival to the marina
12:45 p.m. Transfer back to the hotel
1:00 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Private fishing boat
Fishing gear and crew
Bait
Bottled water, sodas & beers
Docking fee
Gratuities

Notes

This tour is not suitable for pregnant women, or persons with recent surgeries, heart conditions, or back problems

What to bring

Biodegradable sunscreen
Change of clothes
Sunglasses
Swimsuit
Towel
Extra cash for souvenirs

Jungle Tour

Enjoy navigating the lagoon and ocean in our super fun speed boats, follow your guide and explore the mangrove channels and then, snorkel at Cancun's National Park to admire multicolored fish, delicate coral formations and underwater sculptures

Itinerary

8:15 a.m. Hotel departure
8:40 a.m. Arrival to the marina. Briefing and delivery of equipment
9:00 a.m. Departure from the marina
10:00 a.m. Arrival to the marine park. Snorkeling time
10:45 a.m. Departure back to the marina
11:30 a.m. Transfer back to the hotel
12:00 p.m. Estimated arrival to the hotel

Inclusions

RT transportation
Lockers
Life jackets
All snorkeling gear
Bottled water
Tour conductor
Gratuities
Cancun Concierge staff to coordinate the activity

Notes

This tour is not suitable for pregnant women, or persons with recent surgeries, heart conditions, or back problems

What to bring

Biodegradable sunscreen
Change of clothes
Sunglasses
Swimsuit
Towel
Extra cash for pictures